An ERP
(Enterprise Resource Planning) system allows you to integrate
engineering, customer service, planning, materials, manufacturing, finance, and
human resources across a single facility or across multiple locations. CRM
(Customer Relationship Management) systems helps you track and manage your
customer relations.
Both
Examples of projects we are working with in the ERP
and CRM area;
Implementation projects
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Customization (system development) to ensure that the new system is supporting
(and tracking) existing business processes
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Map out business processes
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Preparation of training material
Maximize the use of existing ERP and CRM systems
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Minimize manual data entry
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Streamline business processes
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Ensure data accuracy
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System integration with other system (for example process
control systems)